General Terms and Conditions Swiss Sabers
- Scope of application
This website is operated by Swiss Sabers. Throughout the site, the terms "we", "us" and "our" refer to Swiss Sabers GmbH. Swiss Sabers GmbH offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.
- Place of jurisdiction
Swiss law shall apply exclusively, excluding the conflict of laws provisions and the Vienna Sales Convention. The place of jurisdiction is Zurich.
- Products and prices
Images of products in adverts and videos are for illustrative purposes only and are not binding. The product images in the online shop are intended to be as realistic as possible.
All prices are in Swiss francs and include all charges for shipping, packaging and payments.
Prices are subject to change and errors excepted. We reserve the right to change the prices of the products offered at any time. The price in the online shop at the time of the order is decisive for the conclusion of the purchase contract.
- Guarantee, warranty and returns
We grant a 14-day right of cancellation on all products. In the event of damage before or during despatch, customers are entitled to a replacement of the affected items. If no replacement is available at the time of the warranty claim, customers have the option of requesting a refund of the purchase price or an equivalent replacement product at the same price. The damaged item must always be returned.
We also offer a 14-day right of return. Customers can make use of their right of return within 14 days of receipt of the item (delivery date), provided the item is unused, in its original condition and free from defects.
In accordance with Swiss law, we grant a guarantee of 2 years from receipt of the lightsaber on the handle and the components contained therein (in particular the "soundboard" or the "core").
The blade and battery are considered wear parts and can be damaged during use (especially blades during fights). Therefore, there is no guarantee for blades and batteries unless there is a defect on receipt.
In the event of defects occurring after the warranty period has expired, a repair or replacement can be requested as a gesture of goodwill. However, Swiss Sabers reserves the right to refuse this claim.
- Liability
The purchase contract is concluded with Swiss Sabers GmbH.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
We shall be liable for claims based on damage caused by us, our legal representatives or vicarious agents.
- in the event of injury to life, limb or health,
- in the event of wilful or grossly negligent breach of duty,
- for guarantee promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
- Delivery, dispatch and collection
All our prices include shipping costs and VAT. We only ship within Switzerland and the Principality of Liechtenstein with Swiss Post. Parcels are generally sent by A Mail (Priority) and usually arrive within 1 to 3 working days of receipt of the order. We accept no liability for delays in delivery.
For items that are currently not in stock (labelled "Not in stock"), a delivery period of more than 3 working days is to be expected. The buyer acknowledges that delays in delivery do not entitle him to refuse to accept the ordered goods.
Swiss Sabers is an online shop. It is only possible to collect the goods yourself in Zurich Altstetten by appointment. Our warehouse location will be communicated at the time of purchase.
- Transport damage
If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.
- Payment
The following payment methods are available in our shop. We reserve the right to change these or add others.
- Purchase on account (PowerPay, more information at www.powerpay.ch)
- Debit and credit card (VISA, Mastercard and others)
- Twint
- PostFinance Pay
For orders that are not collected in person, payment must always be made in advance (with the exception of purchase on account). When collecting the goods, payment can be made on site using Twint or a debit/credit card.
When purchasing on account, the terms and conditions of PowerPay (MF Group AG) are accepted. These can be found under the following link: www.mfgroup.ch/de/agb
- Amendment of the General Terms and Conditions
You can view the latest version of the General Terms and Conditions at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website regularly for any changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
